Responsible gambling

Responsible Gambling at Lake City Casino Penticton

At Lake City Casino Penticton, we take responsible gambling seriously. Our goal is to provide a safe and enjoyable gaming experience for all our patrons.

Self-Exclusion

If you feel that your gambling habits are becoming a problem or if you've realized that you've been spending more than you can afford to lose, please consider self-excluding yourself from our casino. This will prevent you from entering the premises for a specified period of time, giving you the chance to take control of your behavior and seek help.

Time-Outs and Cooling-Off Periods

Short-term breaks are also encouraged through responsible-gambling messaging and staff interventions. We understand that it's okay to take a step back and recharge before returning to gaming.

Deposit Limits

Online, deposit limits can be set, allowing you to control how much money is allocated for your gambling activities. In our physical casino, we encourage patrons to set personal budgets and use voluntary tools (ATM withdrawal limits, daily spending goals) supported by educational materials.

Reality Checks

We remind players about time spent and odds on screens and signage, advising them to gamble for entertainment purposes only, not as a way to make money.

Support Organizations

Responsible gambling resources prominently reference organizations such as Gamblers Anonymous and regional Canadian helplines, offering counseling and support for individuals who feel their gambling is problematic. We provide clear links to external support groups and educational resources on our Responsible Gambling page.

If you're struggling with problem gaming habits or need help managing your behavior, please reach out to these trusted sources:

• Gamblers Anonymous
• Regional Canadian helplines